I have paid for Thompson and downloaded same. I have installed it one time and I had a lot of rollingstock errors so I uninstalled the software and reininstalled Canton-Suddenly software. All works well. I then installed my copy of Thompson. The software will not recognize the login and the password to allow installing Thompson. I have installed all of Canton_Rollingstock 1a-3a and version3c. I am open to suggestions to correct this problem.
wmb1941@adelphia.net

You're asking this question in a way it's confusing. The login and password is for downloading the file only, which you say you did. Then you say you installed Thompson but you don't know the password to get the installation to work. But you said you installed Thompson and you then deleted the installation. So I'm confused? Could you restate your situation?


Rich G

Richard,
I bought the program and downloaded it from your web site. I had problems with rolling stock so I decided to start from scratch. I uninstalled Canton and Suddenly software. Then I reinstalled both Canton and Suddenly software which I purchased from you and all went well. Both of these are on a single disk. I checked the rolling stock after all rolling stock upgrades ane everything was ok. Then I took the Thompson software which was purchase and downloaded from your web site and attempted to install the software. When asked for the login and the password they were not accepted. I entered the login name first and it was rejected. Then I tried the password which was also rejected. I at a loss as to what I may have done or did I some how ruing the software on the cd. I appologize for the confusing information I gave earlier. I hope this is more helpful.

I'm still not exactly sure what the problem is but I have a feeling where this is going to wind up. So let me just jump ahead to where I think this is going and see if we can get you going again.

The problem with the rollingstock comes from my reusing the ver3a and 3b file name description. A few people have this confused these with the previous 3a and 3b versions released after Canton. Without going into the details how this happened you have to use the new ver3a and ver3b files. The reason is because the old versions contain only the Alco engines. The new ver3a and ver3b files contain all the Canton rollingstock plus all the upgrades and realistic physics that made up the previous updates. So before where you had 4 rollingstock files and a number of updates to install you now only have an install that goes like this:

Install Canton, Suddenly and then Thompson.
Install Canton Rollingstock Ver3a, Ver3b and Ver3c.

If you have the previous Canton or Suddenly CD you might still only have the old version 3a and 3b you are installing. You can tell the difference because the old files are pretty small at 5 megs. The new files are 24 and 25 megs each for ver3a and ver3b.

If you have the Thompson CD you have the new rollingstock files in the rollingstock folder so you won't have to download anything.

This will most likely clear up the confusion.

Now one more thing too. Dick created some extra canton equipment that you may be installing instead of the required stuff. Can't do that. You have to install the 3 rollingstock files mentioned above. The extra equipment Dick created is optional.

Hope this helps!

Rich Garber

RE:"When asked for the login and the password they were not accepted. I entered the login name first and it was rejected. Then I tried the password which was also rejected"

errrr, ummm did you try both at the same time? .....you need to fill in both to continue with the installation.

LHW