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Password for the Tehachapi Pass area


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#1 cdebnam

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Posted 28 November 2018 - 06:36 PM

I've been set up to get to the download section but it's asking for a password. Is this something that Marc has to provide?



#2 cr-stagg

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Posted 28 November 2018 - 08:20 PM

For Sherman Hill  it came in an email Subject "Forum Access" which came after I replied to the email with subject "3DTrains Order" with my Forum username, product purchased and purchase date.



#3 cdebnam

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Posted 28 November 2018 - 09:43 PM

Hmmm. I never got that e-mail. This is getting to be too much to get a route. I want to support but after 48 hours and still no access for a product that's paid for. There has to be a better way. I'm about ready to throw in the towel and ask for a refund.



#4 ken714

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Posted 07 January 2019 - 09:57 AM

me too



#5 AmericanSteam

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Posted 22 September 2019 - 08:47 AM

Same issue here. Entered password for sub-forum and does not accept it.



#6 Bananarama

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Posted 22 September 2019 - 10:48 AM

The subforum password is case-sensitive. Please ensure that it's typed correctly, but also that you do not copy & paste from the original email, as this will reformat the text and access will fail.

#7 BNSF_Brian

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Posted 07 November 2019 - 02:51 PM

Me also i'm very Disappointed. My code does not work and where is this down load area.



#8 Bananarama

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Posted 10 November 2019 - 09:03 PM

Brian - You purchased the UP route and not the Feather River one.

 

Cheers!

Marc




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