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Confirmation E-mail after Purchase


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4 replies to this topic

#1 paulytechnic

paulytechnic

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Posted 12 March 2012 - 12:26 PM

Hello 3D Trains,

On 3/7/12 I purchased the Feather River Route. I did receive the confirmation e-mail from PayPal shortly thereafter. However, I did not any further confirmations directly from 3D Trains as I have in the past. My spam folder is clear, so that doesn't appear to be the culprit (plus, the e-mail from PayPal came through perfectly).

Should I have received another e-mail with keycodes and shipping information, or should I just expect the DVD in the mail within the next couple weeks?

Thanks!

Paul

#2 Hack

Hack

    The Big Kahuna

  • 3DTrains Admin
  • 7,252 posts

Posted 12 March 2012 - 04:59 PM

Hi Paul,

Sorry for the lack of confirmation. You should be receiving the disc in a few days. smile.gif

Cheers!
Marc

#3 paulytechnic

paulytechnic

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Posted 13 March 2012 - 03:52 AM

Awesome! I'll be looking forward to receiving it! smile.gif Thanks, Marc!

Paul

#4 paulytechnic

paulytechnic

    Railfan

  • Route Beta
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Posted 27 March 2012 - 04:47 AM

Hey Marc,

Sorry to pester you again! Unfortunately, I still haven't received my disc after nearly 3 weeks, so I'm a little worried that the post office might have misplaced it or something. sad.gif

Would you like me to verify my address (via PM or e-mail?)

Thanks!
Paul

#5 Hack

Hack

    The Big Kahuna

  • 3DTrains Admin
  • 7,252 posts

Posted 27 March 2012 - 08:35 AM

PM sent. smile.gif

Cheers!
Marc