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Confirmation E-mail after Purchase


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#1 paulytechnic

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Posted 12 March 2012 - 12:07 PM

Hello 3D Trains, On 3/7/12 I purchased the Feather River Route. I did receive the confirmation e-mail from PayPal shortly thereafter. However, I did not any further confirmations directly from 3D Trains as I have in the past. My spam folder is clear, so that doesn't appear to be the culprit (plus, the e-mail from PayPal came through perfectly). Should I have received another e-mail with keycodes and shipping information, or should I just expect the DVD in the mail within the next couple weeks? Thanks! Paul

#2 Hack

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    The Big Kahuna

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Posted 12 March 2012 - 04:40 PM

Hi Paul, Sorry for the lack of confirmation. You should be receiving the disc in a few days. :) Cheers! Marc

#3 paulytechnic

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Posted 13 March 2012 - 03:33 AM

Awesome! I'll be looking forward to receiving it! :) Thanks, Marc! Paul

#4 paulytechnic

paulytechnic

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Posted 27 March 2012 - 04:28 AM

Hey Marc, Sorry to pester you again! Unfortunately, I still haven't received my disc after nearly 3 weeks, so I'm a little worried that the post office might have misplaced it or something. :( Would you like me to verify my address (via PM or e-mail?) Thanks! Paul

#5 Hack

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    The Big Kahuna

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Posted 27 March 2012 - 08:16 AM

PM sent. :) Cheers! Marc