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Problem about purchase


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4 replies to this topic

#1 manico

manico

    Railfan

  • Valued Customer
  • 3 posts

Posted 15 March 2011 - 01:56 PM

Hello!
I send you email with my problem, but doesn't received answaer.
I buyed Rural landscape and Scale road for Railworks with Paypal.
I received emails from Paypal with ordering confirmation, but no email from your site with downloading links.
I buyed these products since more 1h!
What does happen?
Thank you!

#2 cr-stagg

cr-stagg

    Superintendent

  • Beta Tester
  • 1,469 posts

Posted 15 March 2011 - 02:30 PM

QUOTE(manico @ Mar 15 2011, 3:37 PM) View Post

Hello!
I send you email with my problem, but doesn't received answaer.
I buyed Rural landscape and Scale road for Railworks with Paypal.
I received emails from Paypal with ordering confirmation, but no email from your site with downloading links.
I buyed these products since more 1h!
What does happen?
Thank you!

Did you read this when you made your purchase?

Please allow up to 24 hours to process your order.

Keycodes and download instructions emailed when order is processed.

Placing order will open a new window on a secured server.


#3 manico

manico

    Railfan

  • Valued Customer
  • 3 posts

Posted 15 March 2011 - 04:17 PM

[Hello!
It's ok now, I received emails from 3DTrains!
Thank you for your help!

#4 milepost56

milepost56

    Commissioner

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Posted 15 March 2011 - 06:15 PM

QUOTE(manico @ Mar 15 2011, 3:58 PM) View Post

[Hello!
It's ok now, I received emails from 3DTrains!
Thank you for your help!

Your welcome, hope you enjoy smile.gif

#5 manico

manico

    Railfan

  • Valued Customer
  • 3 posts

Posted 16 March 2011 - 01:35 AM

Thank you for your welcome!