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Announcement: Problems Downloading Files?


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  • Guests
We've received several emails indicating problems with the downloads. Since the problem is isolated to only a few cases, we believe the cause is one or more of the following:
  • You haven't disabled your software firewall, or haven't set it to allow "www.3dtrains.com" to the list of allowable sites
  • You haven't disabled pop-up blockers
  • You're right-clicking the links, instead of left-clicking them
  • You're using a unsupported or out-dated browser (the download script should work fine for IE6, Netscape, Opera and Firefox)
  • In the case of trainsets, ensure you've downloaded the correct set (an ATSF "FT" is NOT an ATSF "F7")
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Cookies
Sometimes, problems with browser cookies occur. To solve this, select from the drop down menus at the top of your browser window, and take the following steps:

Internet Explorer: Tools -> Internet Options -> Delete Cookies.

Netscape: Tools -> Cookie Manager -> Manage Stored Cookies -> Remove all Cookies.

Firefox: Tools -> Options -> Privacy -> Clear Now. Ensure the option for enabling cookies is selected. If not, select it.

MSN Explorer: More Choices -> Settings -> Show all settings -> Change your cookie settings -> Change Now.

If you continue to have issues downloading from this site, please drop us a note.

Cheers!
Marc